KOJ - FAQ
Awkwardness gives me great comfort. I’ve never been cool, but I’ve felt cool. I’ve been in the cool place, but I wasn’t really cool – I was trying to pass for hip or cool.
A girl should be two things: classy and fabulous. I am convinced that there can be luxury in simplicity. I wanted to dress the woman who lives and works, not the woman in a painting. It’s hard to balance everything. It’s always challenging. My relationships with producers or photographers – these are relationships that took years. I can’t get sucked into that celebrity thing, because I think it’s just crass. My aim is to make the poor look rich.
Are the products body-safe?
- Yes, all our products are made from body-safe materials, such as medical-grade silicone, ensuring a safe and enjoyable experience!
How do I clean and maintain my sex toy?
- Cleaning instructions vary by product, but generally, use a mild soap and warm water. Refer to the specific product's care instructions for detailed information.
Is packaging discreet?
- Absolutely. We understand the importance of privacy. Our packaging is discreet, and there are no explicit markings or logos on the outer package.
Are the products waterproof?
- Many of our products are waterproof. Check the product descriptions or packaging for waterproof specifications. Remember, water-resistant does not mean fully submersible.
How do I charge my rechargeable sex toy?
- Most rechargeable toys come with a USB cable. Simply connect the cable to your toy and a power source. Refer to the product manual for specific charging instructions and times.
What payment methods do you accept?
- We accept a variety of payment methods, including major credit cards, PayPal, and other secure options. All transactions are discreetly billed.
Is there a warranty on products?
- Yes, we offer warranties on many of our products. Refer to the warranty information provided with your purchase for details on coverage and how to initiate a claim.
How is my privacy protected?
- We take your privacy seriously. Our website is secure, and all personal information is handled in accordance with our privacy policy. Your data is encrypted, and we do not share it with third parties.
Can I return a product if I'm not satisfied?
We want you to be satisfied with your purchase. Check our return policy for details on the return process, including conditions and timeframes.er Content
How soon do orders ship after placing?
Orders are typically shipped out within 3-5 business days.